In the coaching relationship, the client is the expert in his or her life and work experience.
With this foundation, the coach acts as a partner to help the client reach his or her personal and professional goals.
In her role, the coach listens and observes the client in order to customize the coaching experience to meet the unique needs of the client.
Solutions and strategies develop from the client’s life and work experiences, and the coach offers support to enhance the skills, resources and creativity already inherent to the client.
Overall, coaching results in clients achieving fulfilling, positive results in their performances and their overall quality of living. The client can expect his or her coach to:
- Discover, clarify, and align with what the client wants to achieve;
- Encourage client self-discovery;
- Elicit client-generated solutions and strategies; and
- Hold the client responsible and accountable.
INSIGHTS understands the importance of privacy, and conducts coaching, assessments and evaluations with the utmost discretion and regard for the well-being of the client and the organization.